Agreements: the BAA and terms of service

Your administrator signs the business associate agreement and the terms of service before anyone in the organization can use HealthyRides.

Before anyone in a new organization can use HealthyRides, the organization signs two documents: the business associate agreement (BAA) and the terms of service. Both facility and provider organizations sign them, in the app, at first sign-in. There is no separate e-signature service.

Who signs

An administrator signs on the organization's behalf: a Facility admin for a facility, a Provider administrator for a provider. Those are the only roles that can sign, and one signature covers the whole organization. Usually it is the first administrator HealthyRides invites, at their first sign-in.

They see Sign the agreements to activate followed by the organization's name. To sign:

1. Read each document.
2. Tick I agree to the document on behalf of your organization for both.
3. Enter your Full name and Title.
4. Select Sign and continue.

The signature records the name and title, the time, and which version of each document was signed.

Everyone else waits

Until the agreements are signed, the organization is inactive. Everyone else who signs in sees Waiting for your administrator. There is nothing for them to do: Check again looks once more, and once the administrator has signed they go straight in.

When a document changes

A published document is never edited; a change is a new version. A signature on an older version does not count for a new one. So when a new version is published, the next administrator to sign in is asked to sign it, and until one does, everyone else sees the waiting page again.

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