Report emails (provider)

A weekly or monthly summary of your provider's Reports, sent to the members you choose.

Admin, then Report emails, sends a summary of your provider's Reports by email: totals only, with a link back to Reports behind sign-in.

Setting it up

1. Choose how often:
   • Off: no summary.
   • Weekly: Mondays, covering the week before.
   • Monthly: the 1st, covering the month before.
2. Tick the recipients. Only members who can open your Reports are offered, which today means provider admins. The card names who is not offered.
3. Select Save schedule.

A summary is sent at 07:00 in each recipient's own time zone, the one in their notification preferences.

What it says

HealthyScore, rides, win rate, on time against promised, average crew wait and survey response rate, then your wait at each facility.

No patient details are sent: no names, no ride references, no attachments. The email carries totals the Reports screen already shows, and the preview on the tab shows each line.

When a recipient loses access

Each recipient is checked again when the summary is sent. Someone who has been suspended, or no longer holds a role that opens Reports, is skipped. Restoring their access restores the email.

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