Authentication (facility)

Sign members out when idle, and see and manage single sign-on for your organization.

Admin, then Authentication, has two cards. See Sign-in and single sign-on for how sign-in works.

Session security

Signs members out after a period with no activity, so a screen left open on a shared workstation stops showing patient information.

1. Set Idle timeout to Sign out when idle, or Off.
2. Enter the Minutes without activity: 5 to 720.
3. Select Save.

A facility organization starts at 15 minutes. It applies to every member and is checked on every request. A member who goes idle is fully signed out, so the next person at the workstation is not signed back in as them.

Single sign-on and MFA

Read live from WorkOS, where sign-in for your organization is configured.

• Single sign-on lists each connection with its state: Active, Validating, Draft or Inactive. With none, members sign in with their email address.
• Multi-factor authentication is managed in WorkOS, and not shown here.
• Manage in WorkOS opens the WorkOS Admin Portal in a new tab, where your IT team sets up a connection.

If the card says your organization is not linked to WorkOS yet, contact HealthyRides support.

Records of sign-in and access changes are kept in the audit log, and are not configurable here.

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