Bidding on a ride

How to place a bid, what the form asks for, and what the facility sees.

A bid is your offer to carry a ride. You place it from the Available rides board. The facility reviews every bid and picks one, and it can pick any bid.

Walkthrough

1. On Available rides, choose Bid on a ride. The form Bid on the ride's reference opens below the board.
2. Check the summary lines. They show the route, the tier (with Bariatric when needed), when it was requested and the payer.
3. Read the facility's average crew wait, shown on its own line, before you commit.
4. If the ride is marked Outside your hours, a note explains it. You can still bid.
5. Enter a Rate in dollars, or leave it empty to bid at your rate card.
6. Choose Submit bid. The ride leaves your board because it now carries your bid.
7. To back out, choose Cancel. Nothing is sent.

What the fields mean

• Rate: an optional quote. It is information for the facility only. HealthyRides does not set, collect or settle a price.
• Payer: the payer class only (Medicare, Medicaid, Private, Facility-paid, Self-pay).
• Facility wait: how long crews have waited at this facility on average, so you can price in the delay.

After you bid

The facility sees your bid beside the others, with your provider name, quality, HealthyScore and rate quote. It ranks them by a blend of how close your time is to the request and your HealthyScore, and the facility can pick any bid regardless of rank.

A bid stays open until the ride's pick deadline. For a scheduled ride that is 2 hours before pickup unless the facility set its own. For an ASAP ride it is 30 minutes after posting. If nothing is picked by then, live bids lapse and the ride is re-broadcast to every Standing. The bid form names that moment before you submit, in your provider's time zone, such as "Your bid stands until the facility picks, by Fri Oct 16, 14:30 Eastern."

When the facility picks your bid, the ride moves to My rides. You are notified of the outcome either way.

Common questions

Can I change or withdraw a bid?

The Available rides board does not offer that. Once you bid, the ride leaves your board.

The form does not ask for an ETA or a note. Why?

Today the form collects a rate only. The bid you place carries that rate.

Does a high rate hurt my chances?

The facility sees your rate quote but ranks mostly on timing and HealthyScore. It always chooses freely.